The virtual assistant industry has slowly been growing worldwide and is even becoming one of the most prominent industries in the Philippines with a forecasted 650,000 job posts this year. This means that the BPO and virtual assistant industry is hiring plenty of professionals and providing steady income for many people. It also comes as no surprise that the Philippines is one of the leading choices when it comes to hiring an offshore team. They possess some of the many traits that it takes to be good professional workers especially when it comes to BPO and virtual assistant jobs. Alliance Global Solutions has some of the best virtual assistants in the Philippines in their employ and that’s because they make sure that they possess a handful of key traits.
Many good traits that a good virtual assistant needs to have are also the traits that a good worker needs to have. Some of the more common things are always going to be the obvious requirements such as the skill sets and experience of the workers. But often, good workers and virtual assistants possess something that runs deeper than just their stars and stripes or their attitudes. A good work ethic is also an important aspect of being a good worker.
Good virtual assistants are fluent in the English language
One of the key traits that many good virtual assistants must possess is a good grasp of the English language. They must be able to properly read, write, and converse in the English language since the clients that they are going to be working with are either going to be Americans or foreigners who use English to communicate. With jobs where call center customer service is the name of the game, having a grasp of the language means that they must be able to completely understand and absorb whatever the customer is saying at a regular conversational pace. After absorbing what the customer says, they must also be able to reply coherently while also addressing the customer’s needs or requests. Workers who may not have as much of a grasp on the language could find themselves in a tough-spot when they have to juggle learning customer service skills and English fluency skills at the same time.
For this reason, Alliance Global Solutions makes sure that our team of virtual assistants are fluent in the English language. It is a requirement when it comes to comprehending instructions and carrying out the many administrative tasks that the job requires.
Filipino workers are generally optimistic and hardworking
If there is one word to describe Filipinos then it’s “optimistic”. Filipinos generally have an optimistic viewpoint on life and that is no different when it comes to their work. They like to see the brighter side in things and will work hard to complete whatever task that they have to do. Their hardy natures also make them resilient and really flexible which means that they can easily adapt to whatever their jobs need. This makes Filipinos excellent candidates for work that is handed over to a BPO or an offshore team.
Working as a call center customer service agent generally means juggling a lot of information and systems while, at the same time, communicating with a customer and making sure that they feel like they are well taken care of. Other virtual assistant jobs require doing multiple administrative tasks such as arranging, sorting, and recording data, among other things. All of this busy work can get quite overwhelming so having Filipino staff on the job with their optimistic enthusiasm on the job can be very reassuring in having the task completed.
Alliance Global Solutions hires qualified professionals
When it comes to getting the services of an offshore team, there is a certain level of expectation that the team will be ready to handle any sort of job assignment that comes their way. Having a team of professionals that is ready to work on a project after some instruction is also one of the main reasons why many turn towards hiring outsource services. It saves on the costs of having to train up employees from start to finish and it also saves on the time it takes to look for workers who are qualified for the job. The Filipino team that you will be hiring at Alliance Global Solutions are trained professionals who are proficient at their craft.
The best virtual assistants in the Philippines
The best virtual assistants in the Philippines are true professionals at their craft and have been successful at what they do for years. This is one of the many reasons why Alliance Global Solutions has also been successful at what they do and is a trusted BPO provider in the Philippines. Our Filipino team possesses the optimism, skillset, and proficiency required to complete the assigned tasks that this job may throw our way.